Refund & Return Policy

At KENOR LLC, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we are here to help.

Returns

Customers may request a return within 14 days of receiving the item. To be eligible for a return:

• The item must be unused and in its original condition

• The item must be returned in the original packaging

• Proof of purchase or order confirmation is required

Certain items may not be eligible for return due to hygiene or safety reasons.

Refunds

Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund.

If approved, your refund will be processed to the original payment method within 5–10 business days.

Non-Refundable Items

The following items are non-refundable:

• Gift cards

• Final sale or clearance items

• Used or damaged products caused by misuse

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 7 days of delivery with photos of the item and packaging.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Contact Us

If you have any questions regarding returns or refunds, please contact:

KENOR LLC
info@kenorllc.shop
+1

4121 S PARKCREST AVE
SPRINGFIELD, MO 65807
United States